Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and email address
- Account credentials and authentication information
- Payment and billing information
- Profile information and preferences
- Communications with our support team
Usage Information
- Content you create, edit, or publish using our service
- Usage patterns and feature interactions
- Device information and browser type
- IP address and location data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:
- Provide and operate the Ai Seo writing service
- Process payments and manage your subscription
- Communicate with you about your account and our services
- Provide customer support and respond to your inquiries
- Improve our AI models and service functionality
- Send you technical notices and security alerts
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our service, such as payment processors, cloud hosting providers, and analytics services.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response and breach notification procedures
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Account information is retained while your account is active
- Content data is retained according to your subscription plan
- Payment information is retained for tax and accounting purposes
- Support communications are retained for service improvement
- Usage data may be retained in aggregated, anonymized form
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request limitation of processing of your information
- Objection: Object to processing of your information for certain purposes
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how you use our service
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
For privacy-specific inquiries, please include "Privacy Policy" in your subject line.